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Sim card change

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micknliz
4: Newbie

‎13-10-2013 04:41 PM

i was just wondering if i need a resync to my sure signal as we use 2 phones on it but i have changed from the micro sim to the the big original sim card and can not get signal now but still getting signal on other phone so hoping some one could help me sort it out thanx mick

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AnnS
17: Community Champion
17: Community Champion
In response to micknliz

‎17-10-2013 08:34 AM

@micknliz wrote:

hi after the resync i still have no signal on my nokia 100 mobile phone but the other phone tht wife uses is working great so any help would be great thanx mick

Hi there

 

If you are using a Nokia 100, it would not be compatable with Sure Signal.  The Nokia 100 only support GSM, 2G network. You would need a 3G supported phone.

 

The link below will give you all the phone specifications.

 

GSM Arena - Nokia 100 Phone Specifications

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Retired-Andy
Moderator (Retired)
Moderator (Retired)
In response to jakeofcurtis

‎13-05-2014 11:33 AM

Hi jakeofcurtis,

 

Try de-registering your number for an hour and then re-registering.

 

Once you’ve done this, reset your Sure Signal:

 

For versions 1 and 2:

 

  • Hold down the reset button until all the lights show/flash (about 30 seconds)
  • Keeping the reset button held down, remove then re-insert the power lead
  • Once all the lights display, release the reset button
  • The Sure Signal will come online in about an hour

 

For version 3:

 

  • Find the button on the base of the unit next to the Ethernet ports
  • Press and hold the button for approximately 30 seconds
  • Once the lights come back on, release the button
  • The Sure Signal will come online in around one hour

 

Thanks,

 

Andy

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