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01-05-2011 09:51 PM
Recently took out an iPhone SIM only tariff with VF and at the same time ordered a SS box as I knew there was no VF 3G at home (only get Edge)
I should have read these forums before ordering really as my ISP is Sky and my D-LINK Sky router was changed over to MER the other week, which apparently wont work with the SS box?
Are VF working on this issue, considering Sky are in the process of changing over all their Broadband users from PPPoA to MER?
Solved! Go to best answer.
09-05-2011 04:50 PM
Hi guys,
I've just had word back from our Sure Signal engineers that the new Sky IP ranges mentioned on the last page have now been added to our firewall whitelist.
Can anyone on Sky who was in that IP range please let me know if your Sure Signal is now working. You'll be able to check your IP address here. Please note that you may just need to reset your Sure Signal beforehand.
George
eForum Team
27-05-2011 04:34 PM
I have Sky BB with a router IP of: 2.219.xxx.xxx - my VSS is currently not working.
24-05-2011 11:35 AM
Hi
my IP is 2.218.69.242
I have been with Sky for 2 months and VSS with no problems.
My VSS stopped working 4 days ago - i have done 2 full resets and waited 24 hours both times.
I can afford to be uncontactable any longer as I am a nurse, and my mobile phone is the main contact number I use for being on call
Vodafone customer support assured me all i would have to do is call Sky and ask them to open ports.....
Sky said they dont do anything of the sort.........advised me to do it myself......
Im not computer literate in the sense that I can 'open ports' IP addresses ...blah blah blah.....
Please HELP a.s.a.p - I'm paying £45 per month for a phone that i cant use!!!
🐵
28-12-2011 03:55 PM
Am also on a sky router, my IP is 2.217.75.130. I have tried all the advice on the forum, still no joy
Thanks
GM
17-05-2011 10:28 AM
Mine dosent seem to be working, and my ip seems to differ from others aswell.
My IP is : 2.126.131.11
Network: MER
Sky Firmware: SKY_2.04
Please could you have a look into this for me and respond as soon as you can.
Regards,
Adam
17-05-2011 07:09 PM - edited 17-05-2011 07:26 PM
got my sky bb a week ago..cant get my ss working ip is 2.219.86.207.can any one help
17-05-2011 07:11 PM - edited 17-05-2011 07:26 PM
same here. ip 2.219.86.207
18-05-2011 02:49 PM
20-05-2011 10:08 PM
any news yet..really needmy ss working get such a rubbish signal at home
21-05-2011 04:12 PM
22-05-2011 01:59 PM
Hi I've just moved to Sky and my SureSignal work for the first day, (plugged it in it was set up in 10 minutes, I didn't need to open any ports or set a static IP address). I woke up in the morning and the SureSignal only had the top light on, I've reset both the router and the SureSignal and the second light on the SureSignal flashes for a bit, but nothing more.
I'm guessing I was 'upgraded' to MER overnight by Sky.
My IP address is 2.221.89, is this address one of the ones affected by this?