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09-05-2014 11:06 AM
Hi,
After about a week of working fine, my SS 2 stopped working 2 days ago. I just have a steady Power light.
I've tried multiple resets and also tried de-registering and re-registering. But no luck.
Serial no. 40110709702
Can you help?
Many thanks
Here are the test results
SPEED:
Ping: 41ms
Download: 5.91
upload:0.38
PING TEST:
ping:17ms
jitter:2ms
VSS trace:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
D:\Users\lfl>212.183.133.177
'212.183.133.177' is not recognized as an internal or external command,
operable program or batch file.
D:\Users\lfl>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms router.asus.com [192.168.1.1]
2 12 ms 11 ms 11 ms lns4.dc5.interdsl.co.uk [46.33.128.16]
3 12 ms 11 ms 11 ms ge-2-4.505.core.dc5.interdsl.co.uk [46.33.128.13
3]
4 12 ms 13 ms 12 ms thn.as13213.net [83.170.65.253]
5 14 ms 15 ms 15 ms ae4.ar1.lhr1.uk.nlayer.net [69.22.139.45]
6 12 ms 12 ms 12 ms ae6-xcr1.lns.cw.net [195.2.22.69]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Solved! Go to best answer.
09-05-2014 12:15 PM
Please ignore my question. Solution found. My ISP resolved the issue.
Thanks
09-05-2014 12:15 PM
Please ignore my question. Solution found. My ISP resolved the issue.
Thanks
09-05-2014 12:20 PM
Hi There,
Glad you got things sorted.
Do you happen to know what the actual issue and resolution was?
It will be handy for the community to know in case the same question ever pops up again.