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Solution

Solid power light. No other lights.

lfletch
2: Seeker
2: Seeker

Hi,

 

After about a week of working fine, my SS 2 stopped working 2 days ago. I just have a steady Power light.

 

I've tried multiple resets and also tried de-registering and re-registering. But no luck.

 

Serial no. 40110709702

 

Can you help?

 

Many thanks

 

Here are the test results

 

SPEED:

Ping: 41ms

Download: 5.91

upload:0.38

 

PING TEST:

ping:17ms

jitter:2ms

 

VSS trace:

 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

D:\Users\lfl>212.183.133.177
'212.183.133.177' is not recognized as an internal or external command,
operable program or batch file.

D:\Users\lfl>tracert 212.183.133.177

Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms router.asus.com [192.168.1.1]
2 12 ms 11 ms 11 ms lns4.dc5.interdsl.co.uk [46.33.128.16]
3 12 ms 11 ms 11 ms ge-2-4.505.core.dc5.interdsl.co.uk [46.33.128.13
3]
4 12 ms 13 ms 12 ms thn.as13213.net [83.170.65.253]
5 14 ms 15 ms 15 ms ae4.ar1.lhr1.uk.nlayer.net [69.22.139.45]
6 12 ms 12 ms 12 ms ae6-xcr1.lns.cw.net [195.2.22.69]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

 

 

 

1 ACCEPTED SOLUTION

lfletch
2: Seeker
2: Seeker

Please ignore my question. Solution found. My ISP resolved the issue.

 

Thanks

View solution in original position

2 REPLIES 2

lfletch
2: Seeker
2: Seeker

Please ignore my question. Solution found. My ISP resolved the issue.

 

Thanks

grolschuk
Community Champion (Retired)
Community Champion (Retired)

Hi There,

 

Glad you got things sorted.

 

Do you happen to know what the actual issue and resolution was?

It will be handy for the community to know in case the same question ever pops up again.