Vodafone Sure Signal

[tonytango]

part no 3jr09110abba

serial no 40111015695

let's see what happenes now

[toothpick134]

S/S serial no. 21230240299

[Wayne]

Hi Everyone,

Thanks for the info. I’ll pass this on to Lee and we’ll get back to you as soon as possible.

Thanks

Wayne

[Lee]

Hey guys,

I've changed the postcode temporarily for each of your devices. I'll change them back to the correct postcode tomorrow morning.

Once the change has been made I'll update the thread and I expect this will resolve the issue for you both.

Cheers,

Lee

[Lee]

Hey guys,

Just a little update for you:

@ tonytango - I've reversed the postcode change and resynced your VSS. Please let me know if you receive any further location change messages.

@ toothpick134 - I've been into your Sure Signal and can see you've changed location by yourself. Let me know if you receive any further messages.

Merry Christmas to you both,

Lee

[tonytango]

thanks lee i will let you know if i receive any more messages.
merry christmas to you to.

[srp]

We recently moved and I updated the sure signal details but have continued to receive the emails asking for the update. My sure signal serial number is 21224652988 Thanks for any help SRP

[tonytango]

@lee,its christmas day and i have just received another text yes iam p----d off now sort it out.

[toothpick134]

Big surprise, just had another email from Vodafone asking me to confirm my postcode.

Does anyone at Vodafone know what they're doing?

[Wayne]

Hi everyone,

I’ll pass this on and we’ll get back to you as soon as we can.

Thanks

Wayne

[tonytango]

thats funny everybody said that but nothing is being sorted out.

[tonytango]

ffs vodafone i have just received another ##### text telling me that i have moved sort it out NOW.
can i block these messages?

[toothpick134]

Just received another effing text about this.

I think I'll buy a PAYG phone and cancel my contract, I'm not happy paying for a contract every month for no customer service!!!!!!!!

[James]

Hi Guys

To be honest I don’t know why this is happening however before we look at deregistering and re-registering the Sure Signals I will flag this with our support teams for further information.

In the meantime please can you all let me know the postcodes where the Sure Signals are currently located and registered to.

James

[toothpick134]

Serial No.21230240299

Postcode GL16 7LZ

[stone101]

21196905133

Me19 5QJ

[tonytango]

411115695
rm18 8ja

[stone101]

had another text this morning "WE HAVE NOTICED YOUR SURE SIGNAL HAS MOVED....."
ffs someone sort it out and get my SS working as at the moment i cant use any handsets at home at all.
better still SORT THE COVERAGE OUT VODAFONE SO WE DONT HAVE TO RELY ON THESE UNRELIABLE DEVICES!!!....

[James]

Hi Guys,

@toothpick134, the location change has now been updated to false for you and you should not get any more notifications.

@stone101, the location change has now been updated to false for you and you should not get any more notifications.

@ tonytango, the location change has now been updated to false for you and you should not get any more notifications.

If you continue to receive these messages after 24  hours please let me know so I can investigate the issue further.

James

[tonytango]

JAMES i have just had another ##### text what you did don't work FFS SORT IT OUT