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Solution

Sure Signal 3 can't register

rcameronsymes
2: Seeker
2: Seeker

I have de-registered my suresignal as I stopped getting a signal from it on my phone but when trying to re-register it I get the following message:

 

Sorry – there seems to be a problem.

Something went wrong, sorry. Our techs are working hard to get it sorted - so please pop back later. - [1g2]

 

I bought it a while ago directly from vodafone and it hasn't been deregistered before so it shouldn't have been deactivated. Is there anyone I can PM the serial number to so they can sort it out on the system as all the live chat is busy now.

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

Hello @rcameronsymes

 

 

If your still having the glitch then Live Chat which is available 24/7 should be able to help but they can show as busy sometimes. 

 

I have read on the forum "Customer service support-> Call 03333 040 191 or 191 then take option 2 three times and finally option 5 – straight to the Sure Signal team."

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

mraquinn
2: Seeker
2: Seeker

Don't be expecting a response on here - I'm still waiting.