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17-07-2015 01:31 PM
Hi. My sure signal box (version 3) appears dead - no lights. Any suggestions please? I have tried separate power sockets and it has been like it for > 48h now. I suspect it is dead. Thanks
17-07-2015 01:42 PM
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
17-07-2015 03:21 PM
HI
Thank you. I had checked those out already.
I will call 191 from the mobile. It's been less than 2 years. Just need to get somewhere with signal now!
Cheers
Mark
18-07-2015 07:29 AM - edited 18-07-2015 07:34 AM
Hi Mark,
Unfortunately it is an internal fault which can only be repaired by Vodafone.
You can arrange this by using Live chat ..... http://www.vodafone.co.uk/contact-us/index.htm
or returning unit to a Vodafone shop if practical.
Good luck,
Mike.
21-05-2016 10:39 AM
It is important to report all failed SureSignal V3 using the links below to:
BBC's Watchdog: https://ssl.bbc.co.uk/programmes/b006mg74/contact
Trading Standards: Call them on 0345 4 040506
Vodafone CEO: http://www.ceoemail.com - (Search Vodafone UK)