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Sure Signal - Cant add new user

Pedsteruk
4: Newbie

Please can toy help.  My sure signal v2 is up and running but I cannot add a user on the site.  Just keep getting same error in Chrome or IE11.

 

Sorry we are not able to process your request because of following errors in your form.

  • Sorry, we're having a technical problem at the moment. Please try again in a few minutes. If you keep seeing this message, please contact us through the help centre.

 

 

 

12 REPLIES 12

Rahim
Moderator (Retired)
Moderator (Retired)

@ ST1985 I’m sorry to hear about your ongoing issue.

So we can securely access your account and help you, we’ll need further information.

I've sent you a private message with details on how to get in touch.

 

For anyone else with the same issue, please contact us via Live Chat

mattraversp
1: Seeker

Hi

I have same issue with v3. Eventually got it working with my number but will not let me add new ones. 

 

Serial number 

40131142446

 

Browser latest v of chrome

Message received - 

t able to process your request because of following errors in your form.

  • Sorry, we're having a technical problem at the moment. Please try again in a few minutes. If you keep seeing this message, please contact us through the help centre.

 

 

Thanks!

Rahim
Moderator (Retired)
Moderator (Retired)

@mattraversp Sorry for the delay in getting back to you. 

If you're still having trouble adding numbers to your Vodafone Sure Signal, please speak to our Live Chat team.