Vodafone Sure Signal

[NickMH]

Let's cut to the chase....

Sure Signal Mark II Serial No 40110523624

Router: BT Home Hub 3. Broadband measured speed 5.5 Mbps

Sure signal was working last night but this morning sitting with steady red power light and flashing system and phone lights. Broadband OK and up at full speed.

I have, as usual, reset SS and Router. - No effect

Last time this happened (about 3 weeks ago) it transpired this was a system outage at the Vodafone end, covering a large area of Southern England.

Before I waste anymore time can you please advise SS status at the moment?

Alternatively, please advise action I (or Vodafone) need to take to restore service?

Best regards

Nick

[Oobermann]

Mine is down as well. Was working fine last night woke up this morning to no signal. Tried re setting. Didn't work

[woodspoiler]

Same here have woke up to find the same no signal and lights flashing ..........WHATS GOING ON VODAFONE?

[Markb03]

Mine is down to in Birmingham. Tried a restart but to no avail.

[smithnc92]

Vodafone. I'm in the same situation power and phone lights flashing when I woke up this morning. Is Nick right that Vodofone has a widespread failure? I live near Maidstone. Please advise to avoid me spending time resetting my router etc. Neil

[SkudMissile]

Mine is down this morning too, south west Somerset. Rebooted both router and Suresignal, Internet working fine but no Vodafone yet again.
This is becoming far too regular! I'm stuck for another 13 months but at this rate I'll be switching networks as soon as possible!!!!

[ukoracle]

Same here have woke up to find the same no signal and lights flashing. Until now I've had perfect signal since the steady red light problem was fixed last week. On that occassion I went through every check/test/change suggested, and then found that it was all unnecessary as Vodafone fixed problem their end. I really don't want to go through that grief again, so look to Vodafone to issue a status report on the problem please

[jamesburchell79]

I've woken up to the two lights flashing on mine near Ashford, Kent. Not at all frustrating when trying to work from home using the mobile.

[scant0911]

Mines not working this morning, I'm in the south east (near) Tunbridge Wells.

I have only had it working for a few days.

looks like there will be a few more post today!!!

[Landshark2007]

Down here as well in Cornwall.

As usual - nothing from Vodafone to verify service outage but plenty to annoy their customers about.

SHARK!

[Markb03]

I dont think they even know about it! I asked on Twitter and got told "They have not been made aware of any outages.

[elmer9123]

and another one!! 

Work up this morning to find SS not working again. Power light (RED) on, System and Phone (White) flashing and have been for over 2 hours.

I have done the usual checks and still the same.

Vodafone ................... just in case you are listening to your customers my SS serial number is 40114217769

Is there anything you can do to advise your customers of the system status of SS, perhaps a traffic light symbol on the dashboard? anything that will help ease the frustration of ........... your customers!!

[TVL1970]

Mine is down as well, Northampton area.

First I thought it was my problem, but searching online this came up..

Vodafone sort this out!

[TVL1970]

I am back up running again!

Just noticed it on my phone.

[mbames]

Mine was down this morning, but i powercycled the crappy SS box at about 9.45 and it seems to be working again now....  Probably only for a few minutes before vodafone nadger it again though.

[Markb03]

Mine in Birmingham is up again. Looks like someone turned the server on

[elmer9123]

Mine is also now back up and running.

However Vodafone my comments 

is there anything you can do to advise your customers of the system status of SS, perhaps a traffic light symbol on the dashboard? anything that will help ease the frustration of ........... your customers!!

Still stand. Question is ............... are you listening?

[NickMH]

10.45 and mine is STILL not working (in Tunbridge Wells by the way)

I would like to add my voice to the calls for Vodafone to provide some sort of status online via Dashboard or whatever, so that we don't all waste time with the rebooting and recycling of routers etc. It can't be that difficult. My ISP does it to advise status of broadband service.

BTW Is anyone at Vodafone going to respond to this thread? I could do with it back up again for Monday morning as I depend on it for my business.

VODAFONE --- ARE YOU HEARING US????

Rgds

Nick

[Darren1973]

Mine down also in south London. Was down Friday as well. Come on vodafone, we pay money to get a signal and then you cant even guarantee a signal.

[richardrushen]

Yes same as, live in the DA13 area, this sure signal is no good at all. Once my contract is up I will be move to another network for sure.

Last time this happened which wasn't that long ago, Voda called me because of my post on this forum and there technical said I had to call me broadband supplier as it was them at fault. Load of rubbish as I have a good broadband speed which never drops below 6mbs.

Voda, you need to sort this out as your going to loose aload of custom, me for starters