Vodafone Sure Signal

[baunton]

I've had the SAGEM SS for over 2 years. Not too many problems until today.

Only the powerlight is illuminated.

Have done all the hard and soft boots of the damn thing and my BT Home Hub router and still just the one solid power light.

Details:

BSR FEMTO Vodafone UK

Sagem Model

253112320

SN: 21196795864

F232/09

It used to connect via my SONOS Bridge but have connected directed to BT Router via cable and no success.

Suggestions on a postcard......

[Nabs]

Hi ,

Have you tried following the steps in the Sure Signal Troubleshooting thread?

If you are still experiencing the issue having completed these steps, post the template with your answers here and the team can look into this further.

[baunton]

Hi

Tried all that and checked the DHCP and its still the same..just the one top power light.

[Nabs]

Hi baunton,

With just a power light showing it seems as if the SS cannot get internet access through your router.

Which model of router do you have?
Did you manage to get all the port forwards configured correctly?

[Simon]

Hi baunton

If you could follow Nabs suggestions in the post above and reply back to the thread along with your Sure Signal serial number we'll be able to investigate this further for you.

Thanks

Simon

[baunton]

Hi.

Router is a BT Home Hub >5 years old.

I did exactly the same things suggested I did previously.

i.e. re-boot router and power down/reset the SS and low and behold got the magic 3 lights! Why?????

Thanks for all your suggestions it just seems that for whatever reason the thing stops working and then decides to start again. You just need to persevere with it!

KR.

[DaveCD]

Hi baunton

Thank you for your post and for letting us know you are now able to use your Sure Signal, now it is active there should be no reason why this would stop.

I can see that you have been connecting with the Sure Signal and if you have any further queries please do not hesitate to post.

Many Thanks

DaveCD

eForum Team