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Solution

Sure Signal Not Working

AS-IT
2: Seeker
2: Seeker

Hi,

 

We have a Vodafone Sure Signal which has a flashing power light, and then 2 orange lights permanently on(as shown in attached photo). Tried troubleshooting to no avail.

 

Your speed test results from here.

http://www.speedtest.net/result/5778512645.png

 

Your ping test results from here.

http://www.pingtest.net/result/154632724.png

 

Your external IP address from here.

185.12.137.156

 

The results of a traceroute.

Tracing route to 212.183.133.177 over a maximum of 30 hops

 

  1    15 ms     9 ms     1 ms  192.168.24.4

  2    <1 ms    <1 ms    <1 ms  192.168.24.119

  3     1 ms     1 ms     1 ms  185.12.137.153

  4    10 ms    10 ms    10 ms  10.174.100.78

  5    11 ms    11 ms    10 ms  gi100-0-0-0.ccr21.lon01.atlas.cogentco.com [149.6.147.125]

  6    10 ms    13 ms    10 ms  ae14-xcr1.lns.cw.net [195.2.22.21]

  7     *        *        *     Request timed out.

  8     *        *        *     Request timed out.

  9     *        *        *     Request timed out.

 10     *        *        *     Request timed out.

 11     *        *        *     Request timed out.

 12     *        *        *     Request timed out.

 13     *        *        *     Request timed out.

 14     *        *        *     Request timed out.

 15     *        *        *     Request timed out.

 16     *        *        *     Request timed out.

 17     *        *        *     Request timed out.

 18     *        *        *     Request timed out.

 19     *        *        *     Request timed out.

 20     *        *        *     Request timed out.

 21     *        *        *     Request timed out.

 22     *        *        *     Request timed out.

 23     *        *        *     Request timed out.

 24     *        *        *     Request timed out.

 25     *        *        *     Request timed out.

 26     *        *        *     Request timed out.

 27     *        *        *     Request timed out.

 28     *        *        *     Request timed out.

 29     *        *        *     Request timed out.

 30     *        *        *     Request timed out.

 

Trace complete.

 

Your Sure Signal serial number:40132124492

 

Can anyone offer any advice?

 

Thanks,

 

Neil

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