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Solution

Sure Signal Single Red Light Constant Slow Flashing White Light

jasonaldridge
2: Seeker
2: Seeker

My Sure Signal did work for a little bit but has since stopped working no matter what I try

 

I did a traceroute also tonight shown below:

 

I have done a full reset, rebooted the router many times, changed ethernet cables and also deregistered and regeristered and I am still getting the same issue.

 

What light sequence you're seeing: Solid red light then next one is a white one flashing slowly.

 

External IP 86.184.45.85

 

Speedtest Result http://www.speedtest.net/result/4898556887.png

 

The serial number is 42151589472

 

C:\Users\Admin>tracert 212.183.133.177

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 1 ms 1 ms 3 ms BThomehub.home [192.168.1.254]
2 10 ms 9 ms 10 ms 217.32.147.96
3 10 ms 9 ms 10 ms 217.32.147.126
4 14 ms 14 ms 15 ms 212.140.206.90
5 13 ms 14 ms 13 ms 217.41.169.175
6 14 ms 14 ms 14 ms 217.41.169.109
7 14 ms 13 ms 13 ms acc2-xe-1-3-0.sf.21cn-ipp.bt.net [109.159.251.203]
8 25 ms 28 ms 25 ms core2-te0-5-0-7.ealing.ukcore.bt.net [109.159.251.151]
9 22 ms 24 ms 22 ms acc1-10GigE-0-5-0-6.l-far.21cn-ipp.bt.net [109.159.254.108]
10 23 ms 22 ms 23 ms lndgw2.arcor-ip.net [195.66.224.124]
11 23 ms 23 ms 29 ms 85.205.0.93
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

Im sure a Vodafone Tech Team member will be along soon to help. 

 

One tip I see on the eforum is to de register , wait 24 hours then re register and then reboot the phone. Just a thought. 

 

I hope this is resolved soon for you. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

After performing a number of resets last night as well as deregistering and then re-registering the SS, things seem to have started working again this morning. So for now all looks good. 

DaveCD
Moderator (Retired)
Moderator (Retired)

@jasonaldridge

 

Thank you for letting us know you're back up and running.

 

The light sequence you described indicates the Sure Signal was initialising which can take up to six hours.