Done all the tests and resets recommended here. Been speaking to Vodafone techincal for hours and done factory resets, etc but will still not working. Changes ethernet cable and position of box, etc. Test results:
2.39 download
0.36 upload
ping 72m
jitter 3m
external ipa 217.155.200.88
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\MJW>tracert212.183.133.177
'tracert212.183.133.177' is not recognized as an internal or external command,
operable program or batch file.
C:\Users\MJW>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 914 ms <1 ms <1 ms 192.168.0.1
2 46 ms 46 ms 46 ms losubs.subs.dsl1.wh-man.zen.net.uk [62.3.87.145]
3 46 ms 46 ms 46 ms ge-2-1-0-160.cr1.wh-man.zen.co.uk [62.3.87.161]
4 52 ms 53 ms 53 ms ge-3-0-0-0.cr2.th-lon.zen.net.uk [62.3.80.45]
5 136 ms 80 ms 120 ms ldngw1.arcor-ip.net [195.66.224.209]
6 62 ms 60 ms 54 ms 85.205.116.6
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 *
Has worked well for years and now suddenly stopped. Only getting a one bar signal next to the box. Nothing has changed. So why now? It seems quite a few customers are having the same problem. Vodafone must have changed something? So where do I go from here? Were do vodafone go from here? Do I get a new box? [Vodafone have said the new box has been upgrade to take more users and now requires higher broadband speeds].
Please help.
Thanks
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