Sure Signal Suspended

[jonathanwood]

I haven't used my Sure Signal for a while, I've now reconnected it back up and it now appears as suspended in the online portal. Please can you reactivate?

S/N: 21227849615

[Sukhi]

Hi jonathanwood

Welcome to the eForum

I'm afraid It's not possible to unsuspend a VSS once it has been suspended. Can you let me know how long it's not been in use for? 

I've sent you a PM if you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.

You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.

Thanks

Sukhi