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Solution

Sure Signal V1 will not restart after change of phone it is registered to

Hartley171159
3: Seeker
3: Seeker

The issue you’re experiencing:

 

Sure Signal V1 was working OK until I cancelled the  number it was registered to. Registered it (and another Sure vignal V3) to a different phone on the account. V3 working OK (different house) but V1 will not reconnect. Tried resetting as instructed by Vodafone Help Desk and changed cable to router as instructed. Still won't start 26 hours later. 

 

What light sequence you're seeing:

 

All lights go off.

 

Top light (power) comes on steady 

@ light comes on, flashes for a while an dthen goes steady 

Bottom (tick) light flashes fro a while

 

All lights go off... repeat of sequence


Your speed test results from here.

 

10 Mb upload

.8 mb down load

Your external IP address from here.

 

5.69.229.177

 

Your Sure Signal serial number:

 

21224705497

 

The results of a traceroute.

 

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 * * * Request timed out.
3 38 ms 31 ms 34 ms ip-84-38-37-200.easynet.co.uk [84.38.37.200]
4 34 ms 35 ms 34 ms lndgw2.arcor-ip.net [195.66.224.124]
5 34 ms 35 ms 33 ms 85.205.0.86
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.





1 ACCEPTED SOLUTION

cineriv
16: Advanced member
16: Advanced member

Hi Hartley,

As with many V1 Sure Signals of recent months and looking at your light sequence, I think your problem is a degraded power supply.

Have a look at the first post of this link and see if you agree.......

http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/SureSignal-1-flashing-but-not-working-possible-f...

 

If you require another power supply, they are readily available on Amazon or Ebay and cost around £10-12 delivered.

At least you can replace this one, which is something you can't do on the V3. :smileyfrustrated:

 

Regards,

Mike 

 

View solution in original position

3 REPLIES 3

cineriv
16: Advanced member
16: Advanced member

Hi Hartley,

As with many V1 Sure Signals of recent months and looking at your light sequence, I think your problem is a degraded power supply.

Have a look at the first post of this link and see if you agree.......

http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/SureSignal-1-flashing-but-not-working-possible-f...

 

If you require another power supply, they are readily available on Amazon or Ebay and cost around £10-12 delivered.

At least you can replace this one, which is something you can't do on the V3. :smileyfrustrated:

 

Regards,

Mike 

 

Thanks Mike,

 

tried a 12v 2A PSU I had lying around and SS now works.

 

Great cheap fix.

 

Hartley

Thanks Mike

Had this problem, found this post, bought the charger, fixed the problem

 

Cheers