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Solution

Sure Signal V3 - Flashing Red Light, two solid Orange lights

Burksie
2: Seeker
2: Seeker

Sure Signal V3 stopped working a few weeks ago. Internet and wifi are working fine.  Any help gratefully received.

 

2 lights solid orange (lights 1 & 2), red power light flashing.

Returns to the same sequence after reset button is held for 5 seconds

 

Ping 22 ms. Download 33.21 Mbps. Upload 41.49 Mbps

 

IP address: 185.95.111.4

 

 Serial number: 40133850855

 

The results of a traceroute.

VSS Traceroute command

tracert 212.183.133.177

 

Tracing route to 212.183.133.177 over a maximum of 30 hops

 

  1     1 ms    <1 ms     8 ms  192.168.1.1

  2     2 ms     2 ms     2 ms  10.5.16.1

  3     5 ms     5 ms     4 ms  10.100.1.49

  4     8 ms     6 ms    22 ms  10.100.1.65

  5     8 ms     6 ms     6 ms  10.100.1.73

  6    10 ms    17 ms    12 ms  10.10.1.149

  7    16 ms    14 ms    23 ms  10.10.1.81

  8    18 ms    18 ms    15 ms  te0-0-2-3.rcr11.lba01.atlas.cogentco.com [149.11

.42.81]

  9    20 ms    18 ms    20 ms  te0-4-0-4.ccr21.lpl01.atlas.cogentco.com [154.54

.37.150]

 10    24 ms    24 ms    26 ms  be2391.ccr41.lon13.atlas.cogentco.com [154.54.39

.149]

 11    26 ms    31 ms    28 ms  be2868.ccr21.lon01.atlas.cogentco.com [154.54.57

.154]

 12    27 ms    24 ms    28 ms  ae14-xcr1.lns.cw.net [195.2.22.21]

 13     *        *        *     Request timed out.

 14     *        *        *     Request timed out.

 15     *        *        *     Request timed out.

 16     *        *        *     Request timed out.

 17     *        *        *     Request timed out.

 18     *        *        *     Request timed out.

 19     *        *        *     Request timed out.

 20     *        *        *     Request timed out.

 21     *        *        *     Request timed out.

 22     *        *        *     Request timed out.

 23

2 REPLIES 2

Sukhi
Moderator (Retired)
Moderator (Retired)

@Burksie Your Vodafone Sure Signal last updated on our servers on 11 September 2016.

 

I've resynced your Vodafone Sure Signal. Please allow 6 hours to pass before resetting the device.

Thanks.  I'll let you know if it is still not working.