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Vodafone Sure Signal

Sure Signal V3: Flashing Red light, stable Orange User light

2: Seeker Bronze

My sure signal v 3 has not been working for several days and I have an intermittent no signal or very poor signal. I have tried restiing it numerous times with no success. The red light is flashing and the orange user light is stable.

 

Speedtest : Ping 24ms Download speed: 73.38 mbps Upload: 14.15

IP Address: 109.150.134.218

sure signal serial number: 43162290316: 

 

There is no instruction about traceroot on a mac os so I searched online and found utilities/ terminal as the place to type traceroot, but got the response 

- bash: traceroot: command not found. Can someone please help me. This is a business phone.

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3 REPLIES
2: Seeker Bronze

you need to run traceroute as super user on a mac:

 

sudo traceroute

 

 (check how you spell it)

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2: Seeker Bronze

Thank you for your advice. Why that info isn't included on the Vodafone site is beyond me....

 

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Moderator

@mikesm 

 

Once you've managed to retrieve your traceroute, please post it here.

 

We'll be happy to look into this for you.

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