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Solution

Sure Signal V3 not working

jasond79
4: Newbie

Hi

 

I am with Virgin Media and have never managed to get the VSS box working at all, I have read other posts regarding this and applied the required port farwards and enabled IPSEC etc but this is still not working for me.

 

Can you please check this your end to see if the Sure Signal is viewable etc:

 

Speed Test Result:

http://www.speedtest.net/my-result/4017049293

 

Ping Test Result:

http://www.pingtest.net/result/113582580.png

 

External IP: 86.16.212.15

 

Sure Signal S/N: 40124234267

 

Traceroute:

tracert 212.183.133.177

Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:

  1     8 ms     7 ms     7 ms  10.54.248.1
  2    12 ms     7 ms     7 ms  basl-core-2b-ae10-731.network.virginmedia.net [62.252.175.249]
  3    12 ms    10 ms    19 ms  popl-bb-1b-ae11-0.network.virginmedia.net [81.96.0.149]
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6    11 ms    11 ms    14 ms  nrth-bb-1b-ae0-0.network.virginmedia.net [62.254.42.130]
  7    50 ms    37 ms    13 ms  tele-ic-4-ae0-0.network.virginmedia.net [62.253.174.18]
  8    18 ms    14 ms    41 ms  ldngw1.arcor-ip.net [195.66.224.209]
  9    14 ms    19 ms    15 ms  85.205.0.86
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.

...

 

 

1 REPLY 1

DaveCD
Moderator (Retired)
Moderator (Retired)

@jasond79 

 

Everything you've provided looks perfect.

 

Please try with a different Ethernet cable. If you're still facing issues, try this at another location such as a friend or family members.

 

DaveCD