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Sure Signal V3 solid red light, slow flashing internet light - Solved

Peterbel
3: Seeker
3: Seeker

An hour after posting this problem resolved.

 

My SS v3 has stopped working - None of the registered phones can see a signal from the SS. The only thing to have changed was the external IP address At the time it had the following light sequence:

 

Light sequence

Light 1/Power Light: On (Solid red)

Light 2/ Internet light: On (Solid white)

Light 3/ In Service light: On (Solid white)

Light 4/In Use Light: Off

 

I have tried resetting & unplugging the SS to no avail and now have a different light sequence:

 

New Light sequence

Light 1/Power Light: On (Solid red)

Light 2/ Internet light: Flashing Slowly (Solid white)

Light 3/ In Service light: Off

Light 4/In Use Light: Off

 

SS Serial number

 40133464350

 

External IP Address

90.209.47.120 – Changed recently as a result of the router being unplugged.

(Sky have set DHCP to the maximum leasetime)

 

Broadband Provider

Sky (Unlimited)

 

Router/Modem

Current Sky hub

UPNP enabled

 

Ping Test

To Maidenhead <50miles

Ping: 44ms

Jitter: 2ms

Line Quality B*

 

Speed test

Ping 41ms

Download Speed: 9.77

Upload Speed: 0.71

 

tracert 212.183.133.177

 

Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]

over a maximum of 30 hops:

 

  1    <1 ms     1 ms    <1 ms  SkyRouter.Home [192.168.0.1]

  2     *        *        *     Request timed out.

  3    43 ms    48 ms    47 ms  ip-89-200-131-212.ov.easynet.net [89.200.131.212

]

  4    45 ms    50 ms    45 ms  ae99.edge3.London2.Level3.net [212.187.201.57]

  5     *       46 ms    53 ms  ae-0-11.edge4.London2.Level3.net [4.69.200.126]

 

  6    45 ms    44 ms    45 ms  ae-3-3.ebr1.London1.Level3.net [4.69.141.189]

  7    44 ms    44 ms    47 ms  ae-42-42.ebr1.London1.Level3.net [4.69.167.22]

  8    45 ms    45 ms    45 ms  ae-56-111.csw1.London1.Level3.net [4.69.153.114]

 

  9    45 ms    58 ms    46 ms  ae-122-3508.edge4.London1.Level3.net [4.69.166.1

3]

 10    59 ms    69 ms    58 ms  195.50.122.66

 11    64 ms    80 ms   102 ms  85.205.116.14

 12     *        *        *     Request timed out.

 13     *        *        *     Request timed out.

 14     *        *        *     Request timed out.

 15     *        *        *     Request timed out.

 16     *        *        *     Request timed out.

 17     *        *        *     Request timed out.

 18     *        *        *     Request timed out.

 19     *        *        *     Request timed out.

 20     *        *        *     Request timed out.

 21     *        *        *     Request timed out.

 22     *        *        *     Request timed out.

 23     *        *        *     Request timed out.

 24     *        *        *     Request timed out.

 25     *        *        *     Request timed out.

 26     *        *        *     Request timed out.

 27     *        *        *     Request timed out.

 28     *        *        *     Request timed out.

 29     *        *        *     Request timed out.

 30     *        *        *     Request timed out.

 

Trace complete.

 

1 REPLY 1

DaveCD
Moderator (Retired)
Moderator (Retired)

Hi Peterbel

 

Thank you for taking the time to post as you had a lot of information there.

 

On the other hand, I'm pleased to see this has resolved itself.

 

If you need any help in the future, just let us know.:smileyhappy:

 

DaveCD