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Sure Signal Version 1 not woking

markoxygen
2: Seeker
2: Seeker

Good morning. After about three years of having my Sure Signal V1 working perfectly, it appears to have stopped working.

 

I have done the reset, checked all the cables but nothing seems to work.

 

Light 1 is on continously

Light 2 is on sometimes

Light 3 is never on

Light 4 occasionally on with Light 1 and 2.

 

I have absolutely zero signal at my house and without phone signal its a nightmare working only with wifi. Any ideas gratefully received.

 

Many thnaks

 

Mark

3 REPLIES 3

cineriv
16: Advanced member
16: Advanced member

Hi Mark,

Your symptoms indicate to me a faulty power supply.

 

The only sure way to find out if it is the power supply is to renew it.

 

Ignore the power light being on, that is a red herring!

 

You require a 12 volt 1.5 or 2 Amp supply with a 5.5mmx 2.5mm connector.

 

If you require one, they are readily available on Amazon and Ebay, Just search for 'Sure Signal power supply' and they cost around £10.

 

 

Many thanks indeed, I shall order it and give it a try :Smiling:

DaveCD
Moderator (Retired)
Moderator (Retired)

@markoxygen

Please take a look at our Sure Signal Troubleshooting thread. If this doesn’t resolve your query, please post your reply either below, or in the relevant thread, together with the details requested, including the following information.

    • The Sure Signal Serial number
    • The results of a traceroute

VSS Traceroute command

    • On a PC:
    • Click on Start and select Run
    • Type CMD into the Run box and press enter/click ok
    • A black box will appear
    • In this box type tracert 212.183.133.177 press Enter
    • Paste the output of this command into your reply

This will help us get the quickest possible resolution for you.


Thanks

DaveCD