cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Sure Signal - cannot add users

kkotlinski
2: Seeker
2: Seeker

Hi,

I am having problems adding new users to my sure signal. I have been getting the following message for the last few days

"Sorry, there seems to be a problem.

We're working hard to fix the issue, so please try again later.: 500, 1013 - [2b1]"

Anyone any ideas what to do?


Thanks

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

If using another browser or clearing cache and cookies does not help when accessing the page then usually glitches like this self resolve.

 

In the interim you could speak with customer service on 191 or Live Chat and ask them to add your Vodafone mobile numbers. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.