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Vodafone Sure Signal

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First Poster
mattatki
Posts: 1
Registered: ‎06-04-2012

Sure Signal not registered

Hi

 

I use Sky as an ISP

 

My sure signal shows as being registered in the portal and for the past 12 hours the system and phone light have been flashing and I have not got a 3G signal.

 

UPnP is configured on my router, however the router does not have the facility to do port forwarding, it's a very limited functionality UI on the router.

 

Vodafone do not provide coverage in my area and I expect to be able to make and receive mobile phone calls, after all it is what I am paying for. I bought for £50 the sure signal box and was assured it would resolve the coverage issue that vodafone does not provide in my area.

 

This was sold as being an easy solution to the poor coverage vodafone provide in my area and easy to setup and I find the support forum littered with other customers facing the same issue and no resolution!!!!!

 

This has obviously been a very badly tested product (sky are a major broadband provider) to an issue caused by vodafone, the fact their coverage is appaling and I have to source my own solution and PAY THEM for the privilege
of getting a good mobile signal IN MY OWN HOME!!!

Message 1 of 3 (1,887 Views)
Moderator (Retired)
Andy
Posts: 20,669
Registered: ‎25-11-2010

Re: Sure Signal not registered

Hi mattatki,

Can you take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread?

Thanks

Andy
Moderator

Message 2 of 3 (1,884 Views)
Tech Team
Tech Team
Lee
Posts: 17,230
Registered: ‎27-10-2008

Re: Sure Signal not registered

Hi there mattatki,

 

Thanks for your post.

 

Please could I take the VSS serial number form you along with your external IP address?

 

Cheers,

 

Lee

Message 3 of 3 (1,871 Views)