The lights are the same as before, red light on constantly, 2nd & 3rd lights white, on constantly. My friend is with EE & that is exactly what I got on the sure signal when I plugged it in at hers too. I am with BT Infinity.
I used the link you provided regarding port forwarding. My home hub 5 is not listed so I went into the Default Guide. All good until I go into the Advanced Setting bit & it says theres a heading Application Sharing, but I don't have this, which is clearly why I can't do the port forwarding. I then went into the link for PFConfig but that costs & I really don't see why I should be paying more money to get your product to work - it's already cost me £100 to buy the thing which is not compatible with BT Infinity, so I am getting even more ##### off now to be honest.
I'm fed with going round & round in circles performing the same test, giving the same information to you guys. When a person buys this product they are led to believe all you do is plug it in, fantastic, yes that is all you do but it doesn't work & then the only support you can get is on an eforum! This is not acceptable & frankly I believe it's disgusting service. I am quite confident on a computer & don't mind searching around but to expect people to play around with the set up of their broadband providers equipment in order to 'supposedly' make yours work is just ridiculous & totally unacceptable.
I have paid for this product, I don't think it's too much to ask that it works & if it doesn't I expect the company who sold it to me to fix it so it does work & if that means sending someone out to my home, then so beit. I have been with Vodafone for years but as the days go on I feel less & less inclined to continue with them when my contract expires. I have been trying to get this thing to work for 6 weeks now, its disgusting.
Karen
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