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Vodafone Sure Signal

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Scout I
infinidim
Posts: 42
Registered: ‎23-01-2009

Sure Signal not working

My Sure Signal looks like it is working but isn't.

 

Could the mods reset it for me.

 

S/N is 40112523507

 

Infinidim

Infinidim
Message 1 of 7 (3,445 Views)
Occasional Poster
RichieDan
Posts: 5
Registered: ‎04-04-2012

Re: Sure Signal not working

Can be a bit of a pig to get working in a corporate environment, but once its running, its fairly solid. WIthout it, I couldnt work from home.

 

KathyB - My wife upgraded from a 3GS to a 4. As it involves a sim change, we had to deregister her number from the sure signal, and then re-register it. Something to do with number and sim number being on the Sure Signal platform. Do that and I think you will be fine.

Message 2 of 7 (3,408 Views)
Tech Team
Wayne
Posts: 14,312
Registered: ‎04-08-2008

Re: Sure Signal not working

Hi infinidim

 

I’ve resynchronised this for you now. Can you let me know how you get on?

 

Thanks

 

Wayne

Message 3 of 7 (3,394 Views)
Scout I
infinidim
Posts: 42
Registered: ‎23-01-2009

Re: Sure Signal not working

Wayne,

 

It still wasn't working so I talked to the Sure Signal team in Egypt and they believe there is an issue with my Sure Signal box. :smileymad:By the way it''s a type 2 and the power and system light is on constantly.:smileyhappy:

 

The Sure Signal Team in Egypt are sending out a pre-paid package so I send back my existing one and then sending me a new one.:smileyhappy:

 

Thanks for your help.

 

Infinidim 

Infinidim
Message 4 of 7 (3,383 Views)
Scout I
infinidim
Posts: 42
Registered: ‎23-01-2009

Re: Sure Signal not working

[ Edited ]

Thanks for the information - RichieDan. My Sure Signal had been working for about 6 months before it failed. I have talked to the Vodafone Sure Signal support team in Egypt and they think it is the box itself so they are getting it replace for me.

Infinidim

Infinidim
Message 5 of 7 (3,380 Views)
Occasional Poster
laurablondedee
Posts: 2
Registered: ‎28-04-2012

Re: Sure Signal not working

40120950270 - My sure signal just keeps dropping out its working one mintue then stopping the next what can i do?

Message 6 of 7 (3,218 Views)
Tech Team
Wayne
Posts: 14,312
Registered: ‎04-08-2008

Re: Sure Signal not working

Hi laurablondedee

 

Thanks for your post here.

 

We have a selection of troubleshooting threads that can help you get to the bottom of any problems you are having.

 

Have a read through them, pick the one that best describes the problem you are having when the Sure Signal isn’t working and follow the instructions contained within.

 

Sure Signal Troubleshooting

 

Thanks

 

Wayne

Message 7 of 7 (3,177 Views)