Sure Signal not working

[Hipvet]

For the last couple of weeks I have been intermittently losing my Sure Signal connection. Red light is on, and there are 2 white lights as per normal.

This is a fairly new unit.

A reliable connection is needed for work calls so please could Vodafone respond ASAP

[BandOfBrothers]

Hi.

Please take a look through these Sure Signal Trouble Shooting threads :

https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Vodafone-Sure-Signal-troubleshooting/td-p/23917...

as these may help to resolve issues. They have links to the key things you can do to try and self resolve the issue you are experiencing.

It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. Even if lights / power are showing. They are available on eBay for around £10. From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."

[Hipvet]

Thanks.  I dregistered it, restarted it, and re-registered it, and it's working fine despite the fact that it's panding activation.

[BandOfBrothers]

Your welcome. 

It can occasionally take 24 hours for activation.