Sure Signal problem

[jazman]

I have been unable to use my Sure Signal since I switched it back on last Saturday.

I have been regularly on live chat but had a different response each time to no avail. The most recent one mentioned there is a problem Vodafone are aware of and until they fix that they won't be able to see if my problem is the same one or not.

I use John Lewis broadband provider.

My box has been reregistered, resynchronised and reset.

Red power light is on

System light flashing white

no other lights on

Any other suggestions?

Thanks

[Retired-Wayne]

Can you take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread?