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Sure Signal serial no. 40123254902

SueBeale
2: Seeker
2: Seeker
My Sure box has been working fine until a few days ago. I have done numerous resets but still the telephone light is not on therefore I cannot use my phone as there is no signal. Please can you reset the box your end? Do you require any further information?

Sue
1 REPLY 1

Retired-James
Moderator (Retired)
Moderator (Retired)

Hi Sue,

 

I can see that the Sure Signal updated on the server last night.

 

Are you still having trouble?

 

I’ve re-synced this for you today to make sure it reconnects, please give this one hour and let me know how you get on.

 

James