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Solution

Sure Signal working again!

jaypeecee
4: Newbie

‎02-10-2014 12:09 PM - edited ‎02-10-2014 12:14 PM

As of 11:55 am on Thursday 2 October 2014, I notice that my Sure Signal is working again. It will be good to hear from Vodafone what caused this major outage.

 

Instead of the unusable -113dBm when the SS was out of action, I now have a thoroughly respectable -51dBm.

 

JPC

5 REPLIES 5

AdrianCummings
3: Seeker
3: Seeker

‎02-10-2014 12:24 PM - edited ‎02-10-2014 12:24 PM

As is mine in the last hour - hoorah and at last! :smileyhappy:

0 Thanks

alipee
4: Newbie
In response to AdrianCummings

‎02-10-2014 12:50 PM

Yep, I'm in Devon and am working as well now with no reset. We'd still like to know Vodafone what the problem was please and if this is likely to happen again.

0 Thanks

luckypants
4: Newbie

‎02-10-2014 02:47 PM

I can report that as of 13:00 approximately my Suresignal came back on with no intervention on my part. We are in rural north west Wales.
0 Thanks

Helpoutgill
3: Seeker
3: Seeker

‎02-10-2014 02:54 PM

Yep. Up and running in South Wales too without a reset. Alleluhiah!
0 Thanks

Ben_H
Moderator (Retired)
Moderator (Retired)
In response to Helpoutgill

‎02-10-2014 04:20 PM

Hi folks,

As promised, we've updated our statement. I can confirm this issue has been resolved. 

We don't usually share in depth causes  to customers due to commercially sensitive information.

Many thanks, 

Ben

0 Thanks