Vodafone Sure Signal

[gilcoa]

Here's the out put..

Tracing route to 212.183.133.177 over a maximum of 30 hops

  1     1 ms    <1 ms    <1 ms  192.168.201.1
  2     5 ms     4 ms     5 ms  ip-87-82-61-208.easynet.co.uk [87.82.61.208]
  3     6 ms    22 ms    22 ms  te0-0-0.er101.bllon.uk.easynet.net [87.86.72.19]
  4    11 ms    22 ms    22 ms  ip-89-200-130-7.ov.easynet.net [89.200.130.7]
  5    25 ms    22 ms    22 ms  te0-2-0-2.er11.thlon.ov.easynet.net [89.200.131.89]
  6     9 ms    31 ms    22 ms  LNDGW2.arcor-ip.net [195.66.224.124]
  7    32 ms    22 ms    22 ms  85.205.116.2
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

[James]

Hi gilcoa,

Thanks for getting back to me.

Looking at the traceroute that you have provided I can confirm that everything looks fine.

Have you been able to try the Sure Signal on a different internet connection?

If not I would try this first and then if this works we know that there is a problem with your internet connection and we would then need you to do a speed test and a ping test on your own broadband connection.

James

[thiswayup]

Hi my broadband went t*ts up around 00.20 hrs in the early hours, conected to the local exchange ok but no internet provider access even after several reboots.

Problem has been sorted this morning but after 3 resets of the sure signal unit i cant get it working only the usual flasing lights before it gives up.

My serial number is 40113813709 if you can give it a nudge as its in the loft so constant resets are a pain.

Andy

[thiswayup]

Still not got my sure signal working.

4 trips up to the loft to reset now.

Andy

[Lee]

Hi thiswayup,

Thanks for your post. I just nticed this one as I was browsing the eForum.

I've performed a resync for you. If you could factory reset it for me and let me know how you get on that would be fab!

Cheers,

Lee

[sshez]

Hi,

I had a similar problem with our Sure Signal.

I was passed from pillar to post by the 'tech team' at Vodafone - but the thng would not go despite all their attempts at re-syncing and all the handset / unit resets. . . . . .

In the end I decided to take it back and get my money back.  However, as a last attempt I tried to change the location postcode in my sure signal settings on the Vodafone site to one miles away (my work address).  After it had accepted the new location I changed it back to my home address and re-set the unit.

BINGO!!! It worked!!!

THe device has stopped working a couple of times following power cuts and each time the above has sorted the problem.

Give it a try!

S

[bobwatt43]

My Sure Signal has stopped working a few days after adding my new iPhone 4S to the account. It has the power light on but the @ light flashes intermittantly. I have done a factory reset but it remains the same.  Looks like it needs a vodafone re-sync. Its no. is 21222705358

bobwatt43

[bobwatt43]

It is now up and running. Thanks bob43

[DaveCD]

Hi bobwatt43

Thank you for your post and for letting us know this is now working, I was just investigating your device as you posted.

If you have any further queries please do not hesitate to post.

Many Thanks

DaveCD

eForum Team