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Sure signal 3 dead (no lights)

jgroarke_uk
4: Newbie

Hello there

 

My Sure Signal 3 has suddenly stopped working.  By this I mean all the lights are dead and it's not possible to reset it.  This has never happened before - any advice on this please?

 

Thanks

8 REPLIES 8

JennyB
4: Newbie

It's broke, same as mine in the thread below yours. 

great - and it's 2years3 months old so I guess out of warranty 😕  

 

It's not comforting since I see you'd had 3?!

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

Please try it in another socket. 

 

To note the Sure Signal Device comes with a 24 month warranty.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Yes - I did many steps to diagnose, that being one of them 🙂

 

Incidentally it has been in the same socket now since October 2013 😞  

kids
Community Champion (Retired)
Community Champion (Retired)

No - but thanks.  I believe it is dead 😞

 

I'm dammed if I'm buying another one.

kids
Community Champion (Retired)
Community Champion (Retired)

Shame it is only a few months out of warranty.

BandOfBrothers
17: Community Champion
17: Community Champion

It can't harm to ask Customer service if they'll do anything in relation to the cost incurred in buying a replacement. 

 

You don't get if you don't ask :smileywink:

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.