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Sure signal 3 suddenly stopped working with iphone6

nblake
2: Seeker
2: Seeker

My wife's iphone6 suddenly stopped working with my Suresignal3.  My iphone 6+ was still working perfectly.  I tried resetting the phone, updating the OS, re booting the suresignal and nothing worked then suddenly the phone started working again and my wife recieved a text from me (as the account hokder I suppose?) saying: 'You can now use {my name}'s Sure Signal at postcode {postcode}. For more information go to vodafone.co.uk/suresignal'

 

Looks like you de-registered the iphone6 then re-registered it a few days later.  Why????!

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion
Hi,


Certainly sounds like some form of glitch if you haven't been into the settings.


Sure Signal FAQ's Link https://support.vodafone.co.uk/Network-and-coverage/Sure-Signal/

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

@nblake

 

Please be assured we would not add or remove access to your Sure Signal device from any mobile number without your prior consent.

 

If this does happen again please feel free to contact here or via our Live help team and we'll look for you.

 

I will, thanks.  It is still working at the moment so fingers crossed.