Sure signal 3

[si_mon]

My sure signal 3 is not working. It has solid red light, flashing internet light, no other lights. I have reset as instructed. The internet cable is working fine. I have not used the sure signal for some months. Trace results attached.

[LeeJS]

Hi @si_mon ,

Please take a look at our Sure Signal Troubleshooting thread. If this doesn’t resolve your query, please post your reply either below, or in the relevant thread, together with the details requested, including the following information.

Your speed test results from here.

Your ping test results from here.

Your external IP address from here.

Your Sure Signal serial number:

Thanks

Lee