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Sure signal already registered??

crummock2
4: Newbie

Hello,

 

I have a suresignal device that was registered to a mobile number that has been moved away from Vodafone to another company with a PAC code.

 

I would now like to register it to one of teh numbers that are still with Vodafone but cant as I get the 'already registered' message.

 

How can I resolve this please ?

 

many thanks

1 REPLY 1

Retired-Simon
Moderator (Retired)
Moderator (Retired)

Hi crummock2,

 

The Sure Signal would need to be de-registered first.

 

We’ll need to do this for you, as the number that its registered to is no longer on our network.

 

Please get in touch here

 

Thanks,

 

Simon