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Scout I
keefcliff
Posts: 7
Registered: ‎27-04-2012
Accepted Solution

Sure signal change of serial number

[ Edited ]

Hi

I just changed my old sure signal to and newer model, I changed the serial number in the account manager my question is does this de-register the old sure signal as I want to sell it on ebay, or will I have to re-enter the old serial and de-reg it.

Thanks anyone who can help

If it needs old one  de-registering please help serial number is21197204080

Message 1 of 6 (2,546 Views)
Scout I
keefcliff
Posts: 7
Registered: ‎27-04-2012

Re: Sure signal change of serial number

Well had text messages saying ready for use no joy re registered the VV2 done hard reset still no service 

PLEASE can you re-sync me maybe that will work

Message 2 of 6 (2,539 Views)
Scout I
keefcliff
Posts: 7
Registered: ‎27-04-2012

Re: Sure signal change of serial number

All sorted connection OK

just need answer on first post about serial number change

Thanks

Message 3 of 6 (2,524 Views)
Tech Team
Dave
Posts: 10,022
Registered: ‎28-11-2008

Re: Sure signal change of serial number

Hi keefcliff,

 

Registering the new Sure Signal would not de-register the old one.

 

I can see, though, that the serial number you've provided has been de-registered today, so you're good to go.

 

Dave

Message 4 of 6 (2,502 Views)
Scout I
keefcliff
Posts: 7
Registered: ‎27-04-2012

Re: Old sure signal serial still registered even after un-reg it

Well sold my old sure signal 

the new owner says it will not register for him as serial still regd

need old number removed HELP

Message 5 of 6 (2,463 Views)
Tech Team
Tech Team
Lee
Posts: 17,199
Registered: ‎27-10-2008

Re: Old sure signal serial still registered even after un-reg it

Hello keefcliff,

 

Thanks for letting us know about this.

 

If this is not yet resolved then we'll need to get involved.

 

I've sent you a PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.

Cheers,

Lee

Message 6 of 6 (2,441 Views)