Hi guys,
I had a working vodafone sure signal for some time until recently - no idea why it has stopped working. ISP is virgin meda.
Now the power light turns on, but the other lights flash.
On the back looking at the lights on the router/modem port, I have a constant orange light on the left, and a green light on the right (the green light is constant, but blinks occasionally, I guess this is the activity light)
Serial of unit = 40110530595
I have tried troubleshooting as follows.
- I have reset the device as per the instructions in the forum (no change)
- I have setup port forwarding as per the following page as recommended in the forum
http://portforward.com/english/routers/port_forwarding/Netgear/VMDG480/Vodafone_Sure_Signal.htm
note - not sure why this is needed as the virgin router has been at factory settings previoiusly and worked fine. Also phoned virgin and they said they do not block any ports?
- have run traceroute and speedtest, speedtest result attached, traceroute below. The traceroute looks a problem as I don't think I am even getting out to the vodafone servers (this result shows 212.183.133.177, same problem for 212.183.133.178 and 212.183.133.179)
$ traceroute 212.183.133.177
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets
1 cpc12-stav15-2-0-gw.aztw.cable.virginmedia.com (82.45.3.1) 45.352 ms 14.022 ms 11.725 ms
2 stav-geam-1a-ge240.network.virginmedia.net (80.1.243.125) 28.470 ms 16.875 ms 15.466 ms
3 aztw-geam-1a-pc113.network.virginmedia.net (80.1.241.17) 15.988 ms 13.523 ms 16.459 ms
4 aztw-core-2a-ae2-0.network.virginmedia.net (80.1.241.9) 10.226 ms 16.318 ms 27.978 ms
5 glfd-bb-1a-ae5-0.network.virginmedia.net (80.1.240.173) 15.716 ms 18.895 ms 15.465 ms
6 glfd-bb-1b-ae0-0.network.virginmedia.net (213.105.172.6) 21.967 ms 19.335 ms 20.227 ms
7 glfd-tmr-1-ae5-0.network.virginmedia.net (213.105.159.46) 17.984 ms 16.362 ms 20.768 ms
8 tcl5-ic-1-as0-0.network.virginmedia.net (62.253.185.78) 23.195 ms 17.830 ms 27.981 ms
9 lndgw2.arcor-ip.net (195.66.224.124) 21.218 ms 35.833 ms 18.987 ms
10 85.205.116.2 (85.205.116.2) 19.745 ms 21.545 ms 21.992 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
Any advice greatly received.
