Can I ask if the Sure Signal is still going thorough this sequence?
Have you tried to de-register and re-register the Sure Signal?
If not I would try this first and also let me know the serial number so that we can check the registration for you.
If you have any comments regarding how I have handled your query today, please complete our short feedback survey.
I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.
If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.