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atbailey
Posts: 2
Registered: ‎04-10-2009

Sure signal light sequence

My Sure Signal has been working fine for ages until I returned from a weekend away.

No connection to my Blackberry, and only light 1 (power) on.

Rebooted the router and the sure signal box.

NOw light sequence is : 1,2&3 ON, then 2 ON, then 1&3 ON, then repeated.  After a while only power light on.

Any clues, please?

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Administrator
Matt
Posts: 16,204
Registered: ‎15-09-2009

Re: Sure signal light sequence

Hi

Can you take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread?

Thanks

Matt

Moderator
eForum Team

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Moderator (Retired)
James
Posts: 23,636
Registered: ‎21-07-2008

Re: Sure signal light sequence

Hi atbailey,

 

Can I ask if the Sure Signal is still going thorough this sequence?

 

Have you tried to de-register and re-register the Sure Signal?

 

If not I would try this first and also let me know the serial number so that we can check the registration for you.

 

James

 

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