Sure signal not working

[sirnagpal007]

Have called Vodafone today regarding my Suresignal not working. They are saying its a general issue and they are working on it. I have been with Vodafone for 6 months and I have made approx 20 calls because this device is very unreliable and keeps on giving trouble.

I am out of my depth as the appalling customer service reps REFUSE to put me through to a manager. This is without a doubt the worst company in terms of customer service. What a mistake I have made switching from O2.

Please can a manager call me?

[Nabs]

Hi sirnagpal007 ,

Have you tried following the steps in the Sure Signal Troubleshooting thread?

If you are still experiencing the issue having completed these steps, post the template with your answers here and the team can look into this further.

Nabs

[Ben_H]

Hi sirnagpal007,

Apologies if your service on the Sure Signal was affected by the short outage we had yesterday. This has now been fixed for those who saw it.

As Nabs mentioned, if you're still facing difficulties, please take a look at our Sure Signal Troubleshooting thread so we can help.

Cheers, Ben