Vodafone Sure Signal

[Andy_boggis]

Hi all i to purchased my sure signal saturday, registered it and recived the txt to all mobiles and the email to say it is registered.

its no monday and i still have only a solid red power light and thats it. i have opened the ports as required even though my router is the bt home hub 2 which supports dhcp and ths ss has been asigned an ip address. any clues?



new sure signal s/n 40120925223

bt home hub 2..(Software version 4.7.5.1.83.3.31.1.1 (Type B))

bt broadband



Also i did a trace route:



Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Andy>tracert 212.183.133.181

Tracing route to 212.183.133.181 over a maximum of 30 hops

1 1 ms 1 ms 1 ms api.home [192.168.1.254]
2 27 ms 27 ms 27 ms 217.32.145.1
3 28 ms 46 ms 28 ms 217.32.145.46
4 34 ms 36 ms 34 ms 213.120.181.190
5 34 ms 34 ms 35 ms 217.32.25.74
6 34 ms 33 ms 33 ms 217.32.25.182
7 33 ms 34 ms 34 ms acc2-10GigE-11-3-0.sf.21cn-ipp.bt.net [109.159.2
51.227]
8 42 ms 42 ms 43 ms core1-te0-5-0-7.ilford.ukcore.bt.net [109.159.25
1.149]
9 42 ms 41 ms 42 ms peer1-xe9-0-0.telehouse.ukcore.bt.net [109.159.2
54.120]
10 45 ms 43 ms 42 ms LNDGW2.arcor-ip.net [195.66.224.124]
11 42 ms 42 ms 43 ms 85.205.116.2
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Andy> 
 


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[Andy]

Hi Andy_boggis,

I've noticed that you've already posted your query here. This was logged to be looked at by the team and, to save duplicating information, we'll only respond on the linked thread.

As there's nothing further that we can add here, I'll now close this thread.

Please use only one thread per query, and as soon as an advisor is available, they'll be along to help.


Thanks

Andy
Moderator