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Solution

Sure signal worked for a day, and then stopped

julianct
2: Seeker
2: Seeker

Hi,

 

I picked up my V3 Sure Signal a couple of days ago, and for the first day it was fine, but now it seems to have stopped working.

 

I'm stuck with a solid power LED, flashing Internet, and no other lights.

 

I can see that the DHCP address has been correctly assigned, and I can ping the unit from other devices on the LAN.

 

Here's some info that should hopefully help:

 

Download speed: 4.10Mbps

Upload speed: 0.86Mbps

Ping time: 14ms

 

Traceroute:

 

$ traceroute 212.183.133.177
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets
1 router.home.home (192.168.1.1) 4.006 ms 3.431 ms 3.535 ms
2 194.159.169.245 (194.159.169.245) 14.487 ms 15.391 ms 14.641 ms
3 anchor-access-3-s2020.router.demon.net (194.217.23.77) 14.564 ms 14.612 ms 15.177 ms
4 gi7-0-0-dar3.lah.uk.cw.net (194.159.161.90) 14.442 ms 14.999 ms 15.413 ms
5 xe-0-1-0-xur1.lns.uk.cw.net (193.195.25.70) 15.045 ms 15.142 ms 14.712 ms
6 xe-0-3-0-xur1.lns.cw.net (194.70.97.66) 15.071 ms 16.984 ms 15.453 ms
7 ae0-xcr1.lnt.cw.net (195.2.30.6) 17.267 ms 14.938 ms 93.684 ms
8 vodafone-gw1.cw.net (195.59.77.26) 33.642 ms 31.598 ms 33.911 ms
9 85.205.116.6 (85.205.116.6) 30.654 ms 30.351 ms 31.434 ms
10 * * *
11 * * *

...

 

IP address: 83.104.129.63 (fixed; ISP is Demon Internet/Thus)

VSS serial number: 40131984185

Router: Billion 7800N

 

I've tried power cycling several times, changing cable, etc, but nothing so far has helped.

 

Please let me know if you need any further info.

 

Cheers,

Julian

1 ACCEPTED SOLUTION

julianct
2: Seeker
2: Seeker

LOL, after a day or so of not working the Sure Signal decided to spring into life just after I posted the last message 🙂

View solution in original position

1 REPLY 1

julianct
2: Seeker
2: Seeker

LOL, after a day or so of not working the Sure Signal decided to spring into life just after I posted the last message 🙂