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Solution

SureSignal V3 - Intermittent connection issues

Mandydean
2: Seeker
2: Seeker

Hi there My suresginal vs 3 won't give me a phone signal.

 

Powe light on and the white globe light is flashing no other lights.

 

Have tried a reset with no success.

 

Ping test results are 37ms  download 29.94 and upload 7.28

 

I've tried to ping the server but it times out everytime

 

Any suggestions please.

 

 

 

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

Please take a look through these Sure Signal Trouble Shooting threads :

 

https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Vodafone-Sure-Signal-troubleshooting/td-p/23917...

 

as these may help to resolve issues. They have links to the key things you can do to try and self resolve the issue you are experiencing.

 

I have read that it can sometimes help to toggle off 4g to force the phone onto 3g which is what a sure signal pushes out. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Tash
Moderator (Retired)
Moderator (Retired)

@Mandydean Were you able to go through our troubleshooting guide provided by @BandOfBrothers

 

If you're still having problems, please let us know your Sure Signal serial number.