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SureSignal registration not working

davenisbett
2: Seeker
2: Seeker

I'm trying to complete the online form to register my Suresignal box but the postcode lookup part is not doing anything.  If I fill in all the other boxes and leave the postcode unexpanded it results in an error message "something has gone wrong".

 

Not sure what to do. Can anyone help please?

4 REPLIES 4

Retired-Laura
Moderator (Retired)
Moderator (Retired)

Hi @davenisbett

 

Welcome to the eForum.

 

Please clear your cache, cookies and try from another browser.

 

If this is still not working, contact our Live help team.

 

Cheers,

 

Laura

Thanks Laura - tried clearing cache and using Firefox but still the same.  Also tried another laptop and a tablet - all the same.

 

Tried the support link but there is no live chat option. 

 

regards

Dave

Does anyone have any ideas or know how I can contact someone to get this working?

LeeJS
Moderator (Retired)
Moderator (Retired)

Hi @davenisbett 

 

So we can help you further, take a look here for how to get in touch.


Thanks,

Lee