cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Suresignal 1 has correct lights but no 3G signal

fuzz0610
2: Seeker
2: Seeker

Guys, for those of you having trouble with this it seems a lot of boxes are running old software that they need to update.  The techies, for some reason, simply refer you to the thread and you spend ages looking through posts trying to find the info they need and how to get it.  So for those of you that don't know:

Serial number : On the back of your SureSignal 1 box

Tracert: You need to right click your 'Start' icon at the bottom left of the taskbar in Windows and then click 'run'.  Type in to the box 'tracert 212.183.131.177' and then click ok

It will then come back with info you need.  Click the icon at the top left of the box (I'm running Windows 8), go down to edit, and you will be able to copy the info that you can then paste in to your message.  Hope this helps

0 REPLIES 0