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Vodafone Sure Signal

Suresignal issues on our network

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1: Seeker

Hi there,
We are an ISP called Airband based in the UK, we've recently had new IP addresses issued to us for our customers from RIPE.

We have a feeling the sure signal boxes aren't working as we've moved customers over to these new IP addresses. One of our customers who had spoken to your team had said they believe the new IP adresses have to be whitelisted.

Is this the case? I have an IP address for a customer you can whitelist please?

 

All the best

 

Jon

 

 

 

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1 REPLY
Moderator

Hi @jonparkes7, thanks for getting in touch.

 

So we can look into this further for you, please provide us with the IP address that you'd like to be whitelisted Smiley Happy

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