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Sync Required

MattBenson
2: Seeker
2: Seeker

Hi please can you reset SureSignal 40120242934

 

Many thanks

 

Matt

1 REPLY 1

Retired-Kay
Moderator (Retired)
Moderator (Retired)

Hi MattBenson, 

 

I've resynced your device for you, you'll need to reset it to make sure it completes;

For version 2:

 

-Hold in the reset button until all lights go solid

-Pull the power lead out with the reset button still pushed in

-Continue to hold down the reset button and reconnect the power lead

-Wait for all lights to come on and then release the reset button

 

For version 3:

 

-Locate the button on the base of the box next to the Ethernet ports.

-Press and hold the button for approximately 30 seconds.

-Once the lights come back on, release the button.

 

Thanks, 

 

Kay