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Scout I
phantomlynx
Posts: 132
Registered: ‎07-08-2008

System down nr Guildford

We are down now, with one single light only.  GU8

Gateway: 211 972 396 56

 

Anyone else with a problem? 

 

Have done reset and we have a good internet signal

 

Help please

Regards

RDC

Galaxy S3, Blackberry Bold & Vodafone Sure Signal since Aug 09
Message 1 of 18 (3,292 Views)
Occasional Poster
purplehorace
Posts: 15
Registered: ‎06-01-2012

Re: System down nr Guildford

Yup down in Manchester as well. Are Vodafone playing.
Going to try a reset
Message 2 of 18 (3,259 Views)
Scout I
phantomlynx
Posts: 132
Registered: ‎07-08-2008

Re: System down nr Guildford

Thanks for the response... hopefully they'll tell us
Regards

RDC

Galaxy S3, Blackberry Bold & Vodafone Sure Signal since Aug 09
Message 3 of 18 (3,258 Views)
Occasional Poster
smithnc92
Posts: 5
Registered: ‎22-11-2011

Re: System down nr Guildford

System Down near Maidstone ME9

 

Single red power light on

 

Anyone else in SE?

Message 4 of 18 (3,256 Views)
Occasional Poster
smithnc92
Posts: 5
Registered: ‎22-11-2011

Re: System down nr Guildford

Vodafone claim to post maintenance on the e forum.

 

Anyone know where?

 

Neil

Message 5 of 18 (3,253 Views)
Occasional Poster
jondh98
Posts: 3
Registered: ‎14-12-2011

Re: System down nr Guildford

and in Norfolk - IP24

Message 6 of 18 (3,252 Views)
Occasional Poster
twomadcats
Posts: 2
Registered: ‎07-03-2012

Re: System down nr Guildford

ours seems to have gone down too at about the same time - Dorchester area - but with suresignal surely it is not the area but the internet?
Message 7 of 18 (3,240 Views)
Tech Team
Tech Team
Lee
Posts: 17,472
Registered: ‎27-10-2008

Re: System down nr Guildford

[ Edited ]

Hey guys,

 

Thanks for the posts.

 

I can confirm we are currently investigating your reports and we'll post back as we hear more news.

 

Regards,

 

Lee

Message 8 of 18 (3,234 Views)
Occasional Poster
purplehorace
Posts: 15
Registered: ‎06-01-2012

Re: System down nr Guildford

Sure signal back up now after a reset
Message 9 of 18 (3,215 Views)
Occasional Poster
Josslyn
Posts: 5
Registered: ‎24-11-2011

Re: System down nr Guildford

System down in Somerset too. Have reset but still only have the powerlight on. Help!! Have had so much trouble with this thing! Come on Vodaphone!

Message 10 of 18 (3,202 Views)
Occasional Poster
Josslyn
Posts: 5
Registered: ‎24-11-2011

Re: System down nr Guildford

Also, is no one doing Live Chat today??
Message 11 of 18 (3,194 Views)
Occasional Poster
twomadcats
Posts: 2
Registered: ‎07-03-2012

Re: System down nr Guildford

Mine slowly came back to life ten minutes ago - I was dreading having to ring up the help line as it had been so painfully slow and tedious to set it up originally - so pleased it is now back up and working with little intervention from me. So, will Vodafone now tell us what went wrong?
Message 12 of 18 (3,181 Views)
Occasional Poster
wawilkinson
Posts: 2
Registered: ‎07-03-2012

Re: System down nr Guildford

My SureSignal is also down - Basignstoke RG22 :smileymad:

Message 13 of 18 (3,181 Views)
Scout I
phantomlynx
Posts: 132
Registered: ‎07-08-2008

Re: System down nr Guildford

Mysteriously and magically back up...14.30
Regards

RDC

Galaxy S3, Blackberry Bold & Vodafone Sure Signal since Aug 09
Message 14 of 18 (3,166 Views)
Occasional Poster
smithnc92
Posts: 5
Registered: ‎22-11-2011

Re: System down nr Guildford

System back up near maidstone about the same time.

 

Vodafone - what happened?

Message 15 of 18 (3,164 Views)
Occasional Poster
wawilkinson
Posts: 2
Registered: ‎07-03-2012

Re: System down nr Guildford

Likewise -  back up again at circa 2pm...

Message 16 of 18 (3,152 Views)
Occasional Poster
DavidWood67
Posts: 3
Registered: ‎22-02-2012

Re: System down nr Guildford

Still down on Nuneaton (CV11) - Any news from the TechTeam as to what the issue is/was?
Message 17 of 18 (3,137 Views)
Peer I
Hhar
Posts: 57
Registered: ‎30-03-2009

Re: System down nr Guildford

[ Edited ]

 I'm in Cheshire. Mine's down too. Only the power light on. Original SS box. There again mine hasn't worked properly since Voda started sending those texts in early January saying that the box location had changed. Which it hadnt.

I've pretty much given up on mine and assigned it the tag of 'Worst piece of kit I've ever spent my money on'.

When it works it's great but I think I'd rather just have no  box and no signal rather than this inconsistency.

Message 18 of 18 (3,121 Views)