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Transfer Sure Signal ownership

janeyah
2: Seeker
2: Seeker

Our Sure Signal is registered in my wife's name, but she no longer has an account. Therefore we can't log in to change users. How can I get it transferred into my name?

3 REPLIES 3

Retired-Dave
Moderator (Retired)
Moderator (Retired)

Hi janeyah,

 

We can get that de-registered for you so you can set it up on your number.

 

Click here to see how your wife can get us her details.

 

Dave

andycrocker
2: Seeker
2: Seeker

I have a similar problem. My wife owned our Vodaphone Account, including our Sure Signal, but she died some months ago. I had the account transferred into my name earlier this year, but if I access my account I am just a User and my wife is shown as the owner! So I cannot administer suresignal - eg add users. How do I fix this?

Hi andycrocker,

 

So that we can look into this further, take a look here for how to get in touch.


We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.

 

Thanks,

 

Ian