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Solution

Unable to add a Vodafone number to SS

vodss16
2: Seeker
2: Seeker

I have added some numbers ok. One number won't add.

 

Error message -

We're working hard to fix the issue, so please try again later.: 500, 1024 - [2a1]

 

Repeatedly tried for over a month.

 

I suspect this number is not being recognised as a Vodafone number.

 

Can Sure Signal Team add the problem number for me ?

4 REPLIES 4

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

Customer service on 191 or Live Chat can help you with this. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Rahim
Moderator (Retired)
Moderator (Retired)

@vodss16 Sorry for the delay in responding to your post. 

 

Have you been able to get this issue sorted? 

 

If not, please contact our team using the details from the private message I've sent you. 

 

 

Yes, the live chat technician added it and fixed the problem for me.

Tash
Moderator (Retired)
Moderator (Retired)

Thanks for letting us know @vodss16. If you need anything else, don't hesitate to get in touch.