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Unregister my Sure Signal box...

briancurran
2: Seeker
2: Seeker

Hi,

I gave my Sure Signal to a cousin who is a Vodafone customer and he said it needs to be un-registered before he can use it. Can you message me and let me know how I can do this for him? Many thanks...

 

Brian.

3 REPLIES 3

Retired-PaulE
Moderator (Retired)
Moderator (Retired)

Hi Brian, 

 

If you're still a Vodafone customer you can log into your online account and choose the option to manage your Sure Signal.

 

In here you can choose to deregister your unit :smileyhappy:

 

If you can't access your online account, I've sent you a PM with instructions on how to contact the team, follow these and we'll be in touch as soon as we can

 

You can find your PM inbox here

 

Paul 

Hi Paul,

I'm not a Vodafone customer any more so I completed the online form yesterday. I then received an email saying that my account couldn't be verified so a phone call would be made. I missed this so replied again but have not heard anything further?

 

Thanks

Brian.

Hi briancurran,

 

I have just pulled your email from the queue and will be working this shortly.

 

James