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Solution

V3 Sure signal - no response and still not working

claudine83
4: Newbie

Please can someone look into this urgently. I work from home and it's causing me huge issues!

 

speed test results: 73.56 Mbps

external IP address 62.17.146.153

 

Your Sure Signal serial number: 42144607621

 

The results of a traceroute.

 

Traceroute has started…

 

traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 72 byte packets

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1 REPLY 1

Carly
Moderator (Retired)
Moderator (Retired)

@claudine83

 

I've checked your serial number and I can see that your Sure Signal last contacted us yesterday.

 

Please let us know if you're still having issues with this.